Terms and Conditions

Introduction

Welcome to Hello Paralegal! Please review these terms carefully before accessing this platform. It outlines the legally binding terms and conditions governing your use of this platform and includes crucial information regarding your rights and obligations.

These Terms of Use (the "Terms") constitute a legally binding agreement between Addictive Learning Technology Limited, its subsidiaries, and affiliates ("Company," "we," "our," or "us") and you ("you" or "your"). These Terms will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship between us and you for the use of our website https://helloparalegal.com/ ("Website"), our Services and any of our other websites, mobile or digital applications, or any other services we offer from time to time by or in connection therewith (collectively referred to as the "Platform" or "Hello Paralegal"). The Platform is owned and operated by Addictive Learning Technology Limited, having its registered office at LawSikho, Space Creattors Heights, 3rd floor, Landmark Cyber Park, Golf Course Extension, Sector 67, Gurugram, Haryana - 122102.

The Platform enables law firms, legal departments, businesses, and other organisations ("Clients") to access qualified legal and paralegal professionals ("Paralegals") for their staffing and project needs. The Platform offers two primary service models: (a) where Clients may engage Paralegals through long-term or full-time placements ("Recruitment Services"), and (b) where Clients may engage Paralegals on an hourly or project-specific basis ("Project-Based Services"). We streamline the process by identifying, vetting, and introducing suitable Paralegals to Clients, while providing tools to facilitate communication, engagement, and supervision. All Paralegals engaged through the Platform remain under the direction and control of the Clients, who are responsible for supervision and compliance with applicable professional obligations. Collectively, these offerings constitute the services provided by us (collectively the "Services").

For the purpose of these Terms, wherever the context so requires, "you," "your," or "User" refers to any natural or legal person, including Clients, their authorised users and Paralegals, who accesses, and/or utilises the Platform and/or our Services. The applicability of these Terms extends to all Users regardless of the device type used for accessing our Platform, whether it be a laptop/desktop or a mobile/tablet device.

Acceptance of Terms:

This document is an electronic record in accordance with the Information Technology Act, 2000 and rules thereunder, as applicable, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. It is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, that require publishing the rules and regulations, Privacy Policy, and Terms of Service for access or usage of our Platform.

Our role under these Terms is limited to administration and managing the Platform, including any Services made available to you on the Platform. You must comply with applicable laws, regulations, and policies when using our Platform and/or Services. It is your responsibility to ensure that your use of the Platform does not violate any laws or regulations in your jurisdiction.

PLEASE NOTE THAT ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM AND/OR SERVICES INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF SERVICE.

By impliedly or expressly accepting these Terms, you also accept and agree to be bound by our Privacy Policy as amended from time to time. We encourage you to read the Privacy Policy in conjunction with these Terms to better understand how you can update, manage, export, and delete your information. If you do not agree with anything provided herein, please do not use or access our Platform and/or Services.

We reserve the unilateral right to change the particulars contained in these Terms from time to time, without notice to you and in our sole discretion. If we make any such revision in these Terms, we will update the effective date above, and the revised Terms shall be effective from such date. You are required to frequently check these Terms and their effective date to understand the terms and conditions that apply to your use of our Services. Your continued use of the Platform and/or Services following such modification constitutes your acceptance of the modified Terms of Service, whether or not you have read them.

Further, we may change, suspend, and/or discontinue the Services at any time, including the availability of any feature, database, and content on the Platform. We may also restrict Users’ access to parts and/or all of the Platform without notice in the event of technical disruptions or other similar events, and we shall not be liable to the Users in such cases.

WHO MAY USE OUR PLATFORM AND SERVICES?

We welcome individuals and entities to utilise our Services, subject to adherence to these Terms of Service. To ensure clarity, here's who may and may not use our Services:

ACCESS TO OUR PLATFORM AND/OR SERVICES

1. Clients may use the Platform to learn about our Services. At present, all engagements begin via our contact form. By submitting details, including email address, first and last name, designation, company name, company size, and a website/LinkedIn link, Clients represent and warrant that the information is accurate and that the individuals acting on behalf of such Clients have authority to do so. Users consent to being contacted by us via the channels you provide (including email/phone/WhatsApp).
2. After the form is received by us, we will request additional information to scope the Clients’ needs, including but not limited to practice area, tasks, hours, timeline, budget, confidentiality needs, and supervision plan. Users agree to provide accurate, complete, and lawful requirements and to promptly notify us of any changes.
3. Based on the Clients’ requirements, we may present the shortlisted Paralegals. For Project-Based Services, we typically aim to present an initial set of Paralegals as early as within eight (8) hours. For Recruitment Services, we typically aim to present an initial set as early as within three (3) days. These timeframes are targets only, are dependent on Clients’ responsiveness and market availability, and are not service-level commitments.
4. Clients may interview Paralegals, request skills assessments, and/or review work samples. We will facilitate scheduling and logistics. Clients are solely responsible for ensuring any test assignments are lawful, reasonable in scope, and appropriately compensated if required by applicable law or policy.
5. If a Client selects a Paralegal:
   1. for Project-Based Services, we will confirm scope, rates, schedule, billing cadence, and operational protocols; or
   2. for Recruitment Services, we will facilitate the next steps toward your direct hire (see Section 3).

   Please note that no engagement is formed until confirmed in writing (including email) by us.

6. Project-Based Services:
   1. Under Project-Based Services, Paralegals are engaged and managed by the Company. They may work full-time (typically 40 hours/week) or on a flexible/on-demand hourly basis.
   2. Pursuant to Clause 5 of these Terms, unless otherwise agreed in writing, most Paralegals start at USD $5/hour. However, Clients acknowledge and agree that actual hourly rates vary by scope, complexity, seniority, and availability. Billing cadence, minimums (if any), overtime rules (if any), and accepted payment methods will be communicated in writing (including invoice or order). Fees are exclusive of taxes, withholdings, FX/transfer fees, and other statutory charges, which are your responsibility.
   3. We shall provide:
      1. onboarding support;
      2. HR/payroll/benefits administration for engaged Paralegals;
      3. a dedicated recruiting lead for ongoing requirements;
      4. a dedicated account manager for billing and coordination;
      5. a dedicated WhatsApp group for day-to-day communications; and
      6. one (1) hour/month of complimentary legal staffing strategy and planning.
   4. Users acknowledge and agree that, where applicable, ongoing training & development may be available only for Paralegals enrolled in LawSikho courses.
   5. Users acknowledge that we may assist with monthly performance reviews and, where appropriate, propose adjustments to charges or resourcing, such as a different mix of hours/seniority. Any commercial change will be implemented only after your written confirmation.
   6. We will use commercially reasonable efforts to find Paralegals matching the Clients’ stated requirements. Users understand and agree that the "100% Match Guarantee" is deemed fulfilled when Clients hire or engage a Paralegal we present. It is not a guarantee of performance outcomes or fitness for a particular purpose.
   7. Paralegals engaged under Project-Based Services agree to:
      1. provide accurate information about their skills and availability;
      2. perform services professionally, diligently, and under the Client’s direction and supervision;
      3. maintain confidentiality of all Client and Company information;
      4. avoid engaging in the unauthorised practice of law; and
      5. comply with reasonable instructions, deadlines, and professional standards applicable to their role.

      Any material breach of these responsibilities may result in removal or replacement.

   8. If the Clients are dissatisfied with any Paralegal’s work during a project, and all invoices relating to the appointment of that Paralegal are paid, we will provide up to two (2) free replacements for that project’s duration with no added charges. Users understand and agree that replacement is the exclusive remedy and refunds are not provided unless expressly stated otherwise in writing.
   9. We will coordinate hours, time zones, and deliverables. Clients agree to provide timely instructions, access, and feedback. We are not responsible for delays caused by Clients’ unavailability, system access issues, or third-party dependencies.
   10. Subject to full and timely payment of fees, and except for our pre-existing materials, work product created by Paralegals under Project-Based Services is assigned to the Client to the extent permitted by law and contract. Clients must provide appropriate tools, secure access, and timely approvals.
7. Hiring for Part-Time or Full-Time Roles:r
   1. Users acknowledge and agree that under Recruitment Services, we act as a recruitment intermediary. If the Client hires a Paralegal, the Paralegal becomes your employee or contractor (as determined by the Client), and such Client will assume full responsibility for their management, supervision, and compensation.
   2. Pursuant to Clause 5 of these Terms, when a Paralegal onboards with a Client, we will charge a recruitment fee equal to five percent (5%) of the Paralegal’s first-year salary, unless a different fee is agreed in writing. Fee calculation methodology, due date, and any applicable taxes/charges will be stated in the invoice or order.
   3. The "100% Match Guarantee" is deemed fulfilled when a Client hires a Paralegal we present based on their requirements. It is not a guarantee of ongoing performance, retention, or legal compliance.
   4. Paralegals introduced to Clients through Recruitment Services represent and warrant that:
      1. their resumes, credentials, and references are accurate and not misleading;
      2. they will cooperate in interviews, skills tests, and background/reference checks;
      3. they understand that any employment/engagement terms (including pay, benefits, termination, and policies) will be governed by a separate agreement directly with the Client; and
      4. they will not hold Hello Paralegal responsible for the terms or conditions of employment/engagement with the Client.
   5. If Clients are dissatisfied with the hired Paralegal within two (2) months of onboarding, and all invoices related to recruitment fees are paid, we will provide one (1) free replacement search for the same role. Users acknowledge and agree that replacement is the exclusive remedy and fees are otherwise non-refundable unless expressly agreed.
   6. Users understand and agree that the Clients are solely responsible for:
      1. determining role structure, compensation, and benefits;
      2. timely interviews and decisions;
      3. conducting any background, reference, or conflict checks you require; and
      4. complying with all applicable labour, employment, tax, immigration, data protection, and professional conduct requirements.
   7. Users acknowledge and agree that for Recruitment Services, Paralegals are not employees or contractors of Hello Paralegal. We do not supervise or control their work after the Clients hire them, and they bear all employer/engager obligations.
   8. Confidentiality, IP ownership, non-compete, and other terms with a hired Paralegal are to be addressed directly in the engagement/employment agreements. Users agree that we are not a party to and are not responsible for the performance of such agreements.
8. Users acknowledge and agree that:
   1. We are not a law firm and do not provide legal advice. All Paralegals introduced or provided through the Platform and/or by the Company work under the Clients’ direction and supervision. Users remain responsible for supervision and compliance with applicable professional rules (including, where relevant, duties under rules comparable to ABA Model Rule 5.3 and state equivalents), confidentiality/privilege obligations, and any client consent requirements.
   2. Except as expressly stated in the match guarantee and replacement provisions above, we do not guarantee specific results, accuracy, quality, productivity, or timelines. Time-to-present figures (e.g., "as little as 8 hours" or "as little as 3 days") are indicative targets only.
   3. Our ability to identify suitable Paralegals depends on the accuracy and completeness of the information that Clients and Paralegals provide. While the Company maintains an extensive vetting process for Paralegals, we cannot guarantee the accuracy, completeness, or ongoing validity of any qualifications, authorisations, or representations made. Clients remain solely responsible for conducting their own due diligence, including verifying credentials, authorisations, conflicts, and legal eligibility for the intended work.
   4. We collect, process and store the information Users provide according to our Privacy Policy, and use it solely to perform the Services, and follow reasonable security provisions.
   5. Pursuant to Clause 4 of these Terms, unless otherwise specified in an order or invoice, fees are due as stated in the invoice; late amounts may accrue interest/charges as permitted by law. Fees are exclusive of taxes, which are your responsibility. You may not withhold, set off, or delay payment based on disputes with a Candidate or internal approval processes.

CODE OF CONDUCT POLICY

To maintain the integrity, professionalism, and reliability of the Platform and Services, all Users, including both Clients and Paralegals, agree to abide by the following standards of conduct:

1. General Obligations:

   Users shall:

   1. maintain professional demeanour, respect, and ethical conduct in all interactions on or facilitated through the Platform;
   2. provide accurate and truthful information regarding qualifications, experience, requirements, and capabilities;
   3. communicate in a timely, respectful, and responsive manner with other Users and the Company;
   4. respect the confidentiality, professional privilege, and sensitivity of all information exchanged through the Platform;
   5. use the Platform and Services in compliance with these Terms, applicable laws, professional standards, and regulatory requirements;
   6. refrain from any conduct that may be fraudulent, misleading, harassing, discriminatory, or otherwise unlawful.
2. Client Obligations

   Clients shall:

   1. supervise Paralegals in accordance with applicable professional conduct rules ;
   2. ensure that the engagement of Paralegals complies with local licensing, regulatory, and client-consent requirements;
   3. verify Paralegals’ credentials, authorisations, and eligibility to perform the intended work;
   4. clearly define instructions, scope of work, deadlines, and expectations for each engagement;
   5. assume responsibility for all legal advice, representation, filings, and other regulated legal services; Paralegals provided through the Platform may not act as attorneys.
3. Paralegal Obligations

   Paralegals shall:

   1. perform assignments diligently, professionally, and within the scope of instructions provided by the supervising Client;
   2. avoid providing legal advice, holding oneself out as an attorney, or engaging in the unauthorised practice of law;
   3. promptly disclose to Clients and the Company any actual or potential conflicts of interest;
   4. protect and preserve confidentiality and privilege in handling Client information and documents;
   5. accurately represent qualifications, experience, and availability, and refrain from misrepresentation;
   6. comply with all applicable laws, ethical rules, and professional standards in the jurisdiction(s) where services are rendered.
4. Failure to adhere to this Code of Conduct Policy may result in suspension or termination of access to the Platform and/or Services, removal from active assignments, and any other legal action deemed appropriate by the Company.

RELATIONSHIP BETWEEN THE CLIENTS AND PARALEGALS

1. Users acknowledge and agree that we facilitate introductions and provide reasonable efforts to match Clients with Paralegals. However, we do not guarantee specific outcomes, performance levels, or ongoing retention of any Paralegal, whether engaged under Project-Based Services or hired under Recruitment Services.
2. Under Project-Based Services, Paralegals are engaged and managed by us. While they may work directly with Clients on assigned tasks, they remain under our administrative oversight (including HR, payroll, and benefits). However, under Recruitment Services, Paralegals are hired directly by Clients as their employees, contractors, or consultants. In such cases, we are not an employer, joint employer, or manager of the Paralegal, and all rights and obligations of employment or engagement rest solely with the Client.
3. Clients acknowledge and agree that Paralegals hired under Recruitment Services are not employees, contractors, or agents of Hello Paralegal. We do not supervise, control, or direct their work. Clients assume full responsibility for management, compensation, supervision, training, and compliance with applicable labour, tax, immigration, and professional responsibility requirements.
4. Clients are solely responsible for defining the scope of work, work environment, and supervision of Paralegals and entering into appropriate agreements directly with hired Paralegals, including confidentiality, intellectual property, non-compete, or other terms.
5. Nothing in these Terms shall create or be construed to create any partnership, joint venture, employer–employee, or agency relationship between Hello Paralegal and any Client or Paralegal.
6. Clients and Paralegals agree not to bypass, circumvent, or attempt to circumvent us by directly entering into arrangements with each other outside the scope of the Services, except as expressly permitted under the applicable business model. Any attempt to avoid payment of fees, undermine our role, or otherwise conduct off-platform engagements without our prior written consent will constitute a material breach of these Terms.
7. In such cases, we reserve the right to (i) suspend or terminate the Client’s or Paralegal’s access to the Platform and Services; (ii) charge liquidated damages or a service fee equivalent to the applicable fees that would have been payable; and/or (iii) seek indemnification for resulting losses, including legal costs.
8. Any disputes, claims, or issues relating to performance, payment, workplace conditions, or contractual terms must be resolved directly between Clients and Paralegals. We are not a party to such disputes and shall not be liable for any claims arising therefrom, except as expressly provided under the replacement policy.

WHAT ARE THE PRICING TERMS?

1. All fees payable for Services will be communicated to you in writing, including through email, invoices, or mutually agreed documentation. No payments are processed through the Platform directly. You acknowledge and agree that payment is due as per the instructions provided by us, including payment links, wire transfers, or other mutually agreed payment methods.
2. All payments must be made in United States Dollars (USD), unless we expressly agree otherwise in writing. If you pay in any other currency, you are solely responsible for any currency conversion costs, bank charges, intermediary bank fees, or other expenses arising from such conversion.
3. Unless otherwise agreed in writing, Paralegals under Project-Based Services start at USD $5/hour. Actual hourly rates may vary depending on project complexity, seniority of the Paralegal, practice area, and availability. All fees are exclusive of applicable taxes, duties, transfer/FX charges, and statutory withholdings, which remain the Client’s responsibility. Invoices must be paid in full and on time. Delayed or incomplete payments may suspend or terminate Services until resolved.
4. When a Client hires a Paralegal introduced by us under Recruitment Services, the Client agrees to pay a recruitment fee equal to five percent (5%) of the Paralegal’s first-year gross salary, unless otherwise agreed in writing. The fee becomes due upon the Paralegal’s onboarding with the Client. Calculation methodology and due date will be specified in the invoice.
5. Invoices will state the amount due and the payment due date. Unless otherwise specified in the invoice, all invoices are due and payable within fourteen (14) days of the invoice date. Late payments may result in suspension of Services and will accrue interest at the lesser of 1.5% per month on the outstanding balance or the maximum rate permitted by applicable law, plus all costs of collection (including reasonable legal fees).
6. Users understand and agree that they may not delay, withhold, or set off payments against invoices due to disputes with Paralegals or internal approval processes. Any disputes must be addressed separately, without affecting payment obligations.
7. You acknowledge and agree that no payments are facilitated directly on our Platform. Payments will be processed exclusively by the method set out in our invoice or payment instruction (for example, a secure payment link provided by a third-party payment processor or bank wire). We do not accept cash or cheque payments. You are solely responsible for providing accurate and complete payment information; any costs, expenses, losses, or damages resulting from incorrect details submitted will be your responsibility. It is important to note that no offline payments shall be accepted by us.
8. All payments are non-refundable except as expressly provided in these Terms or agreed in writing by us. Where a replacement is provided under our replacement policy, any remedies available to you are limited to those stated in that policy (see Clause 2). Unless expressly stated, refunds will not be issued.
9. You must notify us in writing of any dispute relating to an invoice within seven (7) days of your receipt of the invoice, specifying the basis for the dispute. If you fail to notify us within such period, the invoice will be deemed accepted and payable in full.
10. If you fail to pay any undisputed invoice when due, we may suspend Services, withhold delivery of work product, and/or terminate Services for cause. We will notify you before termination where practicable. However, we may suspend Services immediately for non-payment. Suspension or termination does not affect your obligation to pay outstanding amounts, and we may recover all fees, interest and collection costs.
11. All the fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Unless otherwise stated, Clients are responsible for paying all applicable taxes. We are not responsible for any additional fees that Users may be charged by their financial institution, such as international transaction fees or overdraft fees.
12. We reserve the right to periodically review and adjust fees and payment terms to adapt to market dynamics and service enhancements. You will receive timely notifications regarding any changes, and updates will be accessible through the Platform, but this will not affect payment for Services that have been previously paid.
13. Chargeback Policy:
    1. If at any time, we record a decline, chargeback, or other rejection of a charge for any payable fees due directly to our Company ("Chargeback"), this will be considered a breach of your payment obligations hereunder. Consequently, Services rendered will be suspended until the obligation to pay the fees is fulfilled and/or we reserve the right to initiate the appropriate legal action.
    2. You agree that if a Chargeback is initiated and determined to be unjustified or fraudulent, we reserve the right to impose such fees to cover administrative costs incurred. Users will be liable to pay within seven (7) days following the date of our written request:
       1. An amount equal to the amount of the Chargeback;
       2. All third-party expenses incurred by us in relation to the Chargeback, including charges made by our or, your bank or payment processor or your card issuer;
       3. An administration fee in addition to taxes; and
       4. All our reasonable costs, losses, and expenses incurred in recovering the amounts, including, without limitation, legal fees and debt collection fees.
    3. If you have any inquiries or concerns regarding a payment made to our Platform, we strongly recommend reaching out to us at hi@helloparalegal.com before initiating a Chargeback or reversing the payment. This proactive step ensures that the Services are not suspended. Additionally, it helps avoid unwarranted or erroneous Chargebacks, which could result in suspension of the Services.
    4. We retain the right to dispute any Chargeback received. This may involve providing the relevant credit card company or financial institution with pertinent information and documentation demonstrating that you authorised the transaction and received or utilised the rendered services. In such cases, you may be required to repay all fees associated with the Services purchased and subsequently charged back.

WHAT ARE THE USER CONTENT GUIDELINES?

1. In utilising our Platform and Services, you may provide, display, submit, or otherwise share your Personal Information or other business related data with us, including project details, CVs, provide Feedback for your experience with the Platform (in written and/or audio-visual format) on the Platform, social media accounts or otherwise, link to your third-party accounts or other information as may be required to provide Services to you (collectively referred to as "User Content").
2. By doing so, you provide us with a worldwide, irrevocable, non-exclusive, royalty-free license to employ, reproduce, store, and distribute User Content within the operational scope of the Platform's functionalities and our Services. This includes but is not limited to processing your User Content to deliver you services and in brochures and/or other promotional and advertising purposes across any media now known or hereafter devised. You acknowledge that we may utilise any User Content you publish on the Platform, consistent with our Privacy Policy, and you shall not be entitled to any payment or other compensation for such use.
3. It's your responsibility to ensure that the User Content abides by applicable jurisdictional laws and any agreement entered into. We aren't responsible for any harm resulting from anyone's access, use, or downloading of User Content, or for any harm resulting from third-party websites. You're responsible for taking the necessary precautions to protect yourself and your devices from viruses, worms, Trojan horses, and other harmful or destructive content.
4. User Content must comply with the Content Standards set out in this Clause. User Content must not-
   1. contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;
   2. promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
   3. infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person;
   4. violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Service, or our Privacy Policy;
   5. be likely to deceive any person;
   6. promote any illegal activity, or advocate, promote, or assist any unlawful act;
   7. cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person;
   8. impersonate any person, or misrepresent your identity or affiliation with any person or organisation;
   9. involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising;
   10. give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case;
5. Your Content must not be misleading or unlawful, and must not violate any of these Terms, applicable laws, and regulations, or infringe or misappropriate any rights of any person or entity.
6. The User acknowledges that we may or may not pre-screen User Content. However, we retain the right (but are not obligated) to pre-screen, refuse, or remove any User Content and/or products from the Platform at any time, for any reason. This includes, but is not limited to, instances where we receive claims, allegations, or complaints from third parties and/or authorities related to such User Content, or for no reason at all. However, we do not endorse or guarantee the accuracy, completeness, or reliability of any User Content.
7. You affirm that the User Content is (and will continue to be) true, current, accurate, non-harmful, non-infringing upon any third party rights, and in no way unlawful for you to upload, import, export, copy, possess, post, publish, transmit, display or otherwise use, in the country in which you reside.
8. You agree and allow us to disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their Intellectual Property Rights or their right to privacy.
9. Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platform. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
10. However, we do not undertake to review all material before it is posted on the Platform, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any User or third party. We have no liability or responsibility to anyone for the performance or nonperformance of the activities described in this Clause.
11. Feedback and Reviews: The following terms constitute "Feedback Policy":
    1. You may submit your ratings, reviews, testimonials, or other feedback (collectively, "Feedback") to us in written or audio-visual format, and/or share such Feedback with other Users, or the public through our Platform, social media platforms, public forums, or other communication channels. If you submit Feedback, it shall be exclusively owned by our Company.
    2. By providing such Feedback to us, you acknowledge and agree that it may be used by us in order to: (i) further develop, customise, and improve our Platform and Services, (ii) provide ongoing assistance and technical support, (iii) contact you with general or personalised platform-related notices and/or interview requests based on your ratings and Feedback or otherwise, (iv) facilitate, sponsor, and offer certain promotions, and monitor performance, (v) create aggregated statistical data and other aggregated and/or inferred information, which we may use to provide and improve our Platform and Services, (vi) enhance our data security and fraud prevention capabilities, and (vii) comply with any applicable laws and regulations, or for any other purpose.
    3. We may use such Feedback for any purpose without any compensation or obligation to you. We reserve the right to post Feedback or remove any Feedback posted in our public forums for any reason at our sole discretion.
    4. In addition, you (1) represent and warrant that such Feedback is accurate, complete, and does not infringe on any third-party rights; (2) irrevocably assign to us any right, title, and interest you may have in such Feedback and (3) explicitly and irrevocably waive any and all claims relating to any past, present, or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Feedback.

OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS

1. Company’s Intellectual Property:
   1. All rights, title, and interest in and to the Platform and Services, including any and all copyrightable materials or any other content thereof which is or may be subject to any intellectual property rights under any applicable law (including any artwork, graphics, images, website templates, and widgets, literary work, source, and object code, tools, software, computer code, including HTML), applications, audio, music, video and other media, designs, animations, interfaces, documentation, derivatives and versions thereof, the "look and feel" of the Platform or Services, methods, products, algorithms, data, interactive features and objects, advertising and acquisition tools and methods, inventions, trade secrets, logos, domains, customised URLs, trademarks, service marks, trade names and other proprietary identifiers, whether or not registered and/or capable of being registered (collectively, "Company’s Intellectual Property"), and any derivations thereof, are owned by and/or licensed to the Company.
   2. You acknowledge that no ownership of the Platform is being transferred. All rights, Intellectual Property, and interests in the Platform remain the exclusive property of the Company, its affiliates, or its licensors.
   3. Subject to the provisions of these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use our Platform and/or Services strictly for its intended purposes. This licence explicitly does not confer any ownership rights to you except as otherwise stated in this Clause, and any unauthorised use constitutes a material breach of these Terms.
   4. All copyright and other intellectual property rights in the material on our Platform are reserved.
   5. All intellectual property rights discovered, developed, or otherwise coming into existence as a result of, for the purposes of, or in connection with, the Platform or the provision of any Services will automatically vest in and are assigned to us, including any enhancements, improvements and modifications to the Intellectual Property. You must not represent to anyone or in any manner whatsoever that they are the proprietor of the Platform and/or Intellectual Property.
   6. We respect the intellectual property rights of others, and you are expected to do the same. Uploading, posting, or otherwise transmitting any content that infringes on the Company's or any third party's intellectual property rights is strictly prohibited. We reserve the right to promptly remove any infringing content from our Platform and take legal action if necessary.
   7. You are not permitted to reproduce, modify, create derivative works, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Platform, and/or Services except as expressly permitted by the Company, except as follows:
      1. Your computer/mobile device may store copies of such materials in RAM incidental to your accessing and viewing those materials.
      2. You may store files that are automatically cached by your web browser/ mobile operating system for display enhancement purposes.
      3. You may print, take a screenshot of or download a reasonable number of pages of our Platform for your own personal use and not for further reproduction, publication, or distribution.
      4. If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end-user licence agreement, if any, for such applications.
      5. If we provide social media features with certain content, you may take such actions as are enabled by such features.
   8. You must not:
      1. Modify copies of any materials from this Platform.
      2. Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
      3. Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Platform.
   9. These Terms do not convey any right or interest in or to the Company’s Intellectual Property (or any part thereof), except only for the limited license expressly granted above. Nothing in these Terms constitutes an assignment or waiver of the Company’s Intellectual Property rights under any law.
2. Use of your Intellectual Property:
   1. You retain ownership rights to the User Content. By providing us with User Content, you grant us a worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use such materials for purposes detailed in our Privacy Policy.
   2. You acknowledge and agree that if you elect to upload any User Content to our Platform, you:
      1. represent and warrant that you either have the rights in such User Content or have the necessary permission to upload, post, transmit or otherwise make available that User Content via the Platform;
      2. are solely responsible for that User Content and that we will not be liable for any loss, expenses, liabilities, costs, or damages that are caused by the information you provide on the Platform; and
      3. you have procured all necessary rights from third parties, which are from time to time required in order for us to be able to provide the Platform or the Services to you.
   3. You further agree that we may refer to you, your name and make reference to you as a customer of ours in any communications or publications for the purposes of marketing or promoting our business, provided that any proposed communication or reference is approved in writing in advance by you.

HOW TO REPORT INTELLECTUAL PROPERTY INFRINGEMENT?

1. Intellectual Property Infringement Claims:
   1. We respect the intellectual property rights of others and are committed to investigating and addressing allegations of intellectual property infringement promptly. We provide tools and clear procedures for Users to report any content they believe infringes on their intellectual property rights.
   2. Users agree not to upload or transmit any communications or User Content that infringes or violates the rights of any party while using the Platform. We do not permit infringing materials to remain on the Platform and encourage Users to promptly notify us if they believe any materials on the Platform, including advertisements or linked User Content, infringe third-party intellectual property.
   3. If Users believe that their intellectual property is being infringed on the Platform, they may submit an infringement notice ("Infringement Notice"). We will respond in accordance with Applicable Laws, including the Copyright Act 1957, Trade Marks Act 1999 and other relevant legislation. Users must provide us with the following detailed information to ensure a thorough review and response:
      1. Clearly identify the location of the allegedly infringing content, including the specific URL or link where the work is located.
      2. Provide comprehensive information about your intellectual property rights, including:
         1. The trademarked word(s) or symbol(s);
         2. The trademark registration number(s);
         3. A direct link to the trademark record(s), if available;
         4. Identification of your copyrighted work and a description of what is protected under the copyright(s) you are referring to;
         5. Your copyright certificate(s)/designation(s) and the type, e.g., registered or unregistered;
         6. Proof of your copyright ownership, such as the registration number or a copy of the registration certificate; and/or
         7. Any other relevant information about the allegedly infringed intellectual property.
      3. Include documentation or evidence that substantiates your ownership of the intellectual property in question. This can be registration certificates, documentation of first use, or other relevant proof.
      4. Provide your full contact information, including your name, physical address, email address, and telephone number.
      5. Specify your relationship to the intellectual property holder. Indicate whether you are the trademark holder or an authorised representative of the holder.
      6. A statement asserting that you have a good faith belief that the use of the material in the manner complained of is not authorised by the intellectual property owner, its agent, or the law.
      7. A declaration that the information provided in the notice is accurate and that you are the intellectual property owner or authorised to act on behalf of the owner.
      8. Your physical or electronic signature.
   4. To report intellectual property infringement claims, please send an Infringement Notice to hi@helloparalegal.com.
   5. Upon receipt of a proper Infringement Notice of claimed infringement under the Applicable Law, we will respond promptly to remove or disable access to the allegedly infringing material. We will follow the procedures specified by the Applicable Law to resolve the claim between the notifying party and the alleged infringer responsible for the content.
   6. Please note that you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that material is infringing. If we remove or disable access, we will attempt to contact the poster of the allegedly infringing material so that the poster may provide a counter-notification (the "Counter-Notice") as described in Clause 8.2.
2. Counter Notice Procedure:
   1. If you believe that your content was removed or disabled due to a mistake or misidentification, you may file a Counter-Notice. A valid Counter-Notice must include the following information:
      1. The specific content that was removed or to which access was disabled, including the location where the material appeared before it was removed or disabled.
      2. Include a statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
      3. Provide your name, address, and telephone number.
      4. State that you consent to the jurisdiction of the courts of India and that you will accept service of process from the person who provided the original notification of infringement.
      5. Your physical or electronic signature.
   2. Submit your Counter-Notice to us at hi@helloparalegal.com. Once we receive a valid Counter Notice, we will forward it to the party who submitted the original infringement notice. If the original complainant does not file an action seeking a court order against you within 10-14 Business Days, we may restore the removed content.
   3. Repeated Infringers: In accordance with our Privacy Policy, we reserve the right to disable or terminate the Accounts of Users who are found to be repeat infringers under appropriate circumstances.

WHAT CAN YOU DO AND WHAT IS A NO-GO WHEN USING OUR PLATFORM?

1. Subject to your compliance with these Terms, including the 'Prohibited Uses' defined in Clause 9.6 below, we grant you a non-exclusive, non-transferable, revocable licence to:
   1. access the Platform and/or Services; and
   2. access, use, or share the User Content or any part of it for utilising our Platform and/or Services.
2. Subject to compliance with these Terms, we may offer to provide the Services, as more comprehensively described on the Platform. These Services, selected by you, are intended solely for your own use and are not to be used or exploited for the benefit of any third party.
3. The provision of Services will be carried out on a best-efforts basis. We do not provide any warranties for the continuous availability or the accuracy of any content or User Content.
4. You agree to be polite and respectful when you communicate or interact with others on the Platform or otherwise. Communication must remain professional and purpose-driven.
5. You agree not to compel others to create an Account, leave a review, or otherwise interact with a third-party website, application or service unless authorised by us.
6. Prohibited Uses:
   1. While using the Platform and/or Services, you consent to abstain from activities that contravene these Terms, encompassing fraudulent acts, spamming, hacking, and any actions that could disrupt the operations of the Platform.
   2. While using the Platform, you are strictly prohibited from assuming the identity of others, indulging in any conduct that may falsely represent their identity.
   3. While using our Platform, you are strictly prohibited from purchasing search engines or other pay-per-click keywords (such as Google AdWords), or domain names that use the name 'Hello Paralegal' or Hello Paralegal's trademarks and/or variations and misspellings thereof.
   4. You shall not edit or otherwise modify any material on our Platform unless you own or control the relevant rights in the material.
   5. You are also expressly prohibited from: (i) republishing or redistributing material from our Platform; (ii) selling, renting, or sub-licensing material from our Platform; (iii) showing any material from our Platform in public; or (iv) exploiting material from our Platform for a commercial purpose.
   6. You are prohibited from probing, scanning, or testing the vulnerability of our Platform without our permission.
   7. You agree not to submit, transmit, or display the User Content or any part thereof, or use in a context, that may be deemed as defamatory, libellous, obscene, harassing, threatening, incendiary, abusive, racist, offensive, deceptive, or fraudulent, encouraging criminal or harmful conduct, or which otherwise violates the rights of the Platform or any third party (including any intellectual property rights, privacy rights, contractual or fiduciary rights), or otherwise shows any person, entity or brand in a bad or disparaging light, without their prior explicit approval.
   8. You agree not to publish and/or make any use of the Platform and/or Services on any website, media, network, or system other than those provided by the Company, and/or frame, "deep link", "page-scrape", mirror, and/or create a browser or border environment around any of the Services and/or Platform (or any part thereof), except as expressly permitted by the Company, in advance and in writing.
   9. You are prohibited from using our Platform to copy, store, host, transmit, send, use, publish, or distribute any material that consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
   10. You are prohibited from decrypting or deciphering any communications sent by or to our Platform without our permission.
   11. You shall not conduct any systematic or automated data collection activities, which include, without limitation, scraping, data mining, data extraction, and data harvesting on or in relation to our Platform without our express written consent.
   12. You shall not use our Platform or Services except by means of our public interfaces.
   13. You shall not use data collected from our Platform for any direct marketing activity, including, without limitation, email marketing, SMS marketing, telemarketing, and direct mailing.
   14. You agree not to remove or alter any copyright notices, watermarks, restrictions, and signs indicating proprietary rights of any of our licensors, including copyright mark [©], creative commons [(cc)] indicators, or trademarks [® or ™] contained in or accompanying the Services and/or Platform.
   15. You must not do anything that interferes with the normal use of our Platform and/or Services.
   16. Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
   17. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
   18. You are prohibited from copying, modifying, creating derivative works of, downloading, adapting, reverse engineering, emulating, migrating to another service, translating, compiling, decompiling, or disassembling the Platform, the Services (or any part thereof), any content offered by Platform or third party services for use and/or any part thereof in any way, or publicly display, perform, transmit or distribute any of the foregoing without our prior written and specific consent and/or as expressly permitted under these Terms;
7. Additional activities that are prohibited:

   You may not access or use the Platform and/or our Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

   As a user of the Platform, you agree not to:

   1. trick, defraud, or mislead us and any other users, especially in any attempt to learn sensitive information;
   2. circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of the User Content and any part thereof or enforce limitations on the use of the Platform and Services and/or the User Content contained therein;
   3. disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services. Use any information obtained from the Platform in order to harass, abuse, or harm another person;
   4. make improper use of our Platform and/or Services or submit false reports of abuse or misconduct;
   5. use the Services in a manner inconsistent with any applicable laws or regulations;
   6. engage in unauthorised framing of or linking to the Services;
   7. upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Platform and/or Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform and/or Services;
   8. attempt to impersonate another person or use the name or username of another person;
   9. upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms');
   10. interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform;
   11. harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you;
   12. attempt to bypass any measures of the Platform and/or Services designed to prevent or restrict access to the Platform and/or Services, or any portion of the Platform and/or Services;
   13. copy or adapt the Platform’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
   14. except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the Software comprising or in any way making up a part of the Platform and Services,
   15. except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including, without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Platform, or use or launch any unauthorised script or other software;
   16. make any unauthorised use of the Platform and/or Services, including collecting email addresses of other Users by electronic or other means for the purpose of sending unsolicited emails by automated means or under false pretences.

   You acknowledge and agree that your failure to abide by any of the foregoing or any misrepresentation made by you herein may result in the immediate termination of your access to our Platform and/or any Services provided to you, with or without further notice to you, and without any refund of amounts paid on account of any such Services, if applicable.

USER REPRESENTATIONS

By using the Platform, you represent and warrant that:

1. all the information submitted to us will be true, accurate, current, and complete. You will maintain the accuracy of such information and promptly update such information as necessary;
2. you have the legal capacity and you agree to comply with these Terms. You are not a minor in the jurisdiction in which you reside, and you are responsible for adhering to your country's laws when accessing our Platform and utilising our Services, given that the Company is located in India;
3. if you access or utilise our Platform as the representative of any entity, you represent that you are authorised to act on behalf of such entity and that such entity shall be bound to comply with these Terms upon your acceptance of these Terms;
4. the use of our Platform and/or Services shall be solely for the purposes of personal or official use;
5. you will not misrepresent or embellish the relationship between the Company and Users (including by expressing or implying that we support, sponsor, endorse, or contribute to them or their business endeavours). You will not imply any relationship or affiliation between the Company and Users;
6. You shall not access or use the Platform through automated means, including but not limited to bots, emulators, scrapers, virtual environments, or Artificial Intelligence tools, to manipulate, extract, or interfere with any feature of the Platform. Any attempt to automate job applications, scrape job listings, create or modify user profiles artificially, or engage in unauthorised data collection or modification of the Platform’s functionality is strictly prohibited;
7. you will not use our Platform and/or Services for any illegal or unauthorised purpose; and
8. the use of our Platform and/or Services will comply with all applicable laws and regulations (including, without limitation, all applicable laws regarding online conduct and acceptable content, licensing, privacy, data protection, the use or provision of financial services, notification and consumer protection, unfair competition, and false advertising).

IS THE COMPANY RESPONSIBLE FOR THIRD-PARTY WEBSITE INTEGRATIONS INTO THE PLATFORM?

1. The Users understand and acknowledge that we provide various tools, software, APIs, and integration services to our Users through third-party service providers on our Platform. The Users acknowledge that in integrating such tools and integration services, our Platform collaborates with the related third-party service providers, and the Company in itself is not the distributor or retailer.
2. The User understands that to make use of tools, advertisements, and integration services, they may need to access the third-party website links provided by us on our Platform. The Users will then be redirected to the website of such third-party service providers. Users hereby acknowledge that when they access third-party websites, they do so at their own risk.
3. Users may be notified when they are leaving our Platform and redirected to access a third-party site or service. Additionally, we are not responsible for any content, advertisements, products, or other materials available on external sites or through integrated services.
4. Users understand that external websites are beyond our control, and we are not accountable for the content, functionality, accuracy, legality, appropriateness, or any other aspect of such external websites or resources.
5. We do not employ or affiliate with these third parties. We simply offer a directory for their reference, and the decision to engage with any such third party is solely at your discretion. We do not endorse, warrant, or assume any responsibility for the services, websites, or businesses of these third parties. The information provided on the Platform or in any responses to inquiries about such third parties is for informational purposes only and should not be interpreted as an affiliation, recommendation, or endorsement of any third party or their services.
6. Users acknowledge and agree that any issues or non-performance of such services will be addressed on a best-effort basis, subject to the pass-through obligations as agreed with the external/third-party service providers.
7. Users are advised to exercise caution when navigating external websites and using the tools and integration services, and carefully review the terms and conditions and privacy policies of all off-website pages and other websites that they visit.
8. We reserve the right to modify or remove links to third-party websites and services at any time without notice. Continued use of our Platform constitutes acceptance of any modifications to the links provided.
9. Users acknowledge that we collaborate with external or third-party service providers to enhance the user experience. Any collaborative efforts aim to improve services but are subject to the terms and conditions agreed upon with the respective service providers.

ARE THE PLATFORM AND THE SERVICES AVAILABLE 24/7?

1. While we do our best to keep the Platform and Services up and running all the time, we can't promise it will always be perfect. Sometimes, there might be interruptions, delays, and errors, or the Platform might not be free of viruses. If there are any problems, we'll try our best to fix them as soon as possible.
2. We strive to ensure compatibility with most devices, operating systems, and browsers, but we can't guarantee flawless performance across all platforms. Periodic Updates or maintenance may be necessary, which could temporarily affect access to certain features or parts of the Platform.
3. You need an internet connection to use the Platform, and you are responsible for ensuring that your devices and connectivity are sufficient. We're not responsible for any internet or data charges you may incur, including those from mobile networks or Wi-Fi providers.
4. You acknowledge and agree that we're not liable for any business losses or other indirect losses you might experience while using our Platform.

IS USER INFORMATION COLLECTED SECURE?

Please take a moment to review our Privacy Policy, which governs not only your visit to the Platform but also details the terms related to the collection of information from you, security measures, access to your data, and the transfer of your information. Rest assured, any personal information or data you share with us while using the Platform is treated with the utmost confidentiality and is strictly handled in accordance with our Privacy Policy, as well as applicable laws and regulations. If you have any objections to the transfer or use of your information, we kindly advise against using the Platform. Your privacy and trust are of utmost importance to us, and we strive to maintain the highest standards of data protection and security.

UNDER WHAT CIRCUMSTANCES MAY ACCESS TO THE PLATFORM AND/OR SERVICES BE TERMINATED?

1. These Terms shall remain in full force and effect while you use the Platform and/or Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES AND/OR PLATFORM (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
2. We reserve the right to deny access to the Platform, remove content, or disable any features or identifiers (whether chosen by you or assigned by us) at any time, if, in our judgment, any information you provide or actions you take violate the Platform policies, applicable laws, or governmental policies.
3. If we terminate your access to the Platform and/or Services for any reason, you are prohibited from accessing the Platform under your name, a fake or borrowed name, or the name of any third party, regardless of whether you act on their behalf. In addition to suspension or termination, we reserve the right to pursue appropriate legal action, including civil, criminal, and injunctive remedies.
4. We may terminate these Terms by providing written notice to you if you fail to remedy a material breach of these Terms within seven (7) days of being notified of the breach.
5. You have the liberty to stop utilising the Platform and the Services whenever you wish, provided that all the obligations enumerated under these Terms are fulfilled.
6. Clauses including Indemnity, Disclaimer, and Limitation of Liability shall survive termination of these Terms.

UNDER WHAT CIRCUMSTANCES MAY MODIFICATIONS AND INTERRUPTIONS OCCUR ON THE PLATFORM?

We reserve the right to change, modify, or remove the contents of the Platform and/or Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Platform. We cannot guarantee that the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Platform, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Platform during any downtime or discontinuance of the Platform. Nothing in these legal Terms will be construed to obligate us to maintain and support the Platform or to supply any corrections, updates, or releases in connection therewith.

WARRANTIES AND DISCLAIMER:

1. THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, AND (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGEMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
2. You understand and agree that the Services provided by the Company are offered on a non-exclusive basis. You acknowledge and agree that we reserve the right to offer and render our services to other parties, including your competitors, and are under no obligation to provide Services solely to you.
3. You acknowledge and agree that the Company is not a law firm and does not provide legal advice, representation, or opinions. Use of the Platform, contact with the Company, or engagement of any Paralegal does not create an attorney-client relationship between the Company and any User. Communications through the Platform are not confidential and should not be treated as privileged unless and until a formal attorney-client relationship has been established in writing and with an appropriate engagement agreement.
4. You understand and agree that we provide staffing and placement support only. We are not responsible for legal strategy, legal judgment, or compliance with professional conduct obligations. All responsibility for supervision of paralegals and compliance with applicable laws and professional rules rests solely with the Client.
5. Paralegals presented through the Platform may not be attorneys by virtue of their connection with the Platform. Some Candidates may be based in India or elsewhere and may have law-related training or certifications; whether a Paralegal holds any professional licence or qualification is a matter for Client verification. Paralegals shall not give legal advice, hold themselves out as attorneys, or otherwise engage in the unauthorised practice of law. Clients remain solely responsible for supervising Paralegals and for ensuring compliance with applicable professional rules and local laws (including rules comparable to ABA Model Rule 5.3, where relevant).
6. Any information submitted through public forms on the Platform (including contact forms) is not confidential and does not create attorney-client privilege. If confidentiality or privilege is required, it must be expressly agreed in writing in a separate engagement or confidentiality agreement.
7. The Company conducts vetting and screening consistent with its published processes, but does not and cannot guarantee the accuracy, honesty, or legal status of Paralegals or third parties. Users should perform their own due diligence (including background checks, conflict, license, disciplinary, and reference checks) before engaging a Paralegal for any material work or working for any Clients.
8. You acknowledge and agree that while we strive to deliver high-quality Services, we do not guarantee specific results or outcomes from the use of our Services. Results may vary based on individual circumstances and market conditions.
9. You must exercise caution when interacting with individuals attempting to contact you via social media, phone, email, or any other electronic medium outside of the official communication channels of the Platform. You agree to remain vigilant against fraudulent or misleading offers from persons falsely claiming to represent, work with, or be affiliated with us, particularly if contacted from unofficial phone numbers, email addresses, or accounts. Before engaging with such individuals, you are solely responsible for verifying their authenticity using the official contact details provided on the Platform. We shall not be liable for any losses, damages, or consequences resulting from interactions with unauthorised persons or third-party solicitations.
10. You understand and agree that utilising Services and engaging with third-party services through the Platform involves inherent risks. We cannot ensure specific outcomes from such interactions and usage. Therefore, you assume all associated risks, liabilities, and potential harm that may arise from these interactions. These risks include but are not limited to, misrepresentation of information by third-party services, breaches of warranty or contract, rights violations, and any resulting claims or consequences;
11. Except as provided in these Terms, no further warranty, condition, undertaking, or term, express or implied, statutory or otherwise as to the condition, quality, performance, or fitness for the purpose of the Platform provided in accordance with these Terms is given by us, other than as required by law. All implied warranties are hereby excluded; and
12. We do not recommend the use of the Platform for hosting personal content and shall not bear any security or integrity obligations or risks regarding breach or damage to any such content.

LIMITATION OF LIABILITY

1. We bear no responsibility for any secondary, resultant, or incidental harm that may occur due to the utilisation or inability to utilise the Platform and/or Services.
2. In no event will we or our partners, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Website and/or Services, even if we have been advised of the possibility of such damages.
3. We shall not be liable for:
   1. unsuccessful transactions, delays, or financial losses due to events beyond our control or third-party services;
   2. the Platform not meeting individual requirements, containing defects, or causing damage due to cyber attacks or other breaches beyond our control;
   3. internet transmissions not being entirely private or secure; messages may be read by others; and/or
   4. under various legal theories, we shall not be liable for loss of profits, revenue, goodwill, or any indirect or consequential damages arising from the use of the Platform and/or Services. You should be aware of potential risks in internet transmissions.
4. You acknowledge and agree that these limitations of liability are agreed allocations of risk constituting in part the consideration for our Services to you, and such limitations will apply even if we have been advised of the possibility of such liabilities.
5. You further agree that neither party shall be liable to the other party for lost profit, lost revenue, incidental, indirect, consequential, special, or punitive damages, except for either party’s (i) indemnification obligations, (ii) confidentiality obligations, (iii) breach of applicable laws, (iv) fraud, gross negligence and/or willful misconduct.

INDEMNIFICATION

You are solely and exclusively responsible for your use of the Platform and Services. You agree to defend, indemnify, and hold harmless the Company, including its partners, affiliates, officers, agents, associates, and employees, from and against any loss, damage, liability, claim, or demand received or suffered by us, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

1. your communication, submissions and contributions made through the Platform or otherwise;
2. any claim by a Paralegal engaged through the Services relating to employment benefits, wages, taxes, misclassification, or working conditions, to the extent such obligations rest with the Client;
3. your use or misuse of the Platform and/or Services, including but not limited to improper reliance on paralegal work product, or any failure to supervise Paralegals as required by applicable professional rules;
4. breach of these Terms, including but not limited to any violation of our Privacy Policy, misuse of Platform features, code of conduct, or any other applicable policies;
5. any breach of your representations and warranties set forth in these Terms;
6. your violation of the rights of a third party, including but not limited to intellectual property, confidentiality, data protection, and privacy rights;
7. your failure to comply with applicable laws, including but not limited to labour, employment, tax, immigration, confidentiality, data protection, or professional conduct obligations;
8. any overt harmful act toward any other User of the Platform with whom you connected via the Platform; or
9. reliance on paralegal output or deliverables, including inaccuracies, errors, omissions, or delays, except to the extent expressly covered under the replacement guarantee set forth in these Terms.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding that is subject to this indemnification upon becoming aware of it. Your indemnification obligations under this clause shall survive the termination or expiration of your use of the Platform or Services.

DISPUTE RESOLUTION AND GOVERNING LAW

1. You expressly acknowledge and agree that we shall have the right to enforce these Terms against them.
2. These Terms shall be construed in accordance with the Applicable Laws of India.
3. In the event a dispute or difference arises in connection with (i) these Terms and Privacy Policy, and (ii) your access to or use of our Platform and/or Services, the parties to the dispute shall attempt in the first instance to amicably resolve such dispute through mutual consultations.
4. If the Parties fail to resolve the Dispute by mutual negotiation and consultation within a period of thirty (30) days, you agree to submit the dispute to the Arbitration for determination administered by the Centre for Online Resolution of Disputes (CORD) (www.resolveoncord.com) in accordance with the Rules of Arbitration of CORD, prevailing as on the date of initiating arbitration. The arbitral tribunal shall consist of a sole arbitrator who shall be appointed by CORD in accordance with its Rules. The decision of the arbitrator shall be final and binding.
5. The seat of arbitration shall be Gurugram, India. The language of the arbitration shall be English.
6. In the event that CORD is unable to assign an Arbitrator or such Arbitrator is unable to initiate the proceedings within a period of sixty (60) days from the date of notice of the arbitration or in the event that the Arbitrator conducts no hearing within a period of ninety (90) days of the commencement of the arbitration proceedings, the Parties agree to submit to the jurisdiction of the competent courts at Gurugram, India for the resolution of the disputes.
7. Notwithstanding the foregoing provision, you agree that we have the right to bring any proceedings before any court/forum of competent jurisdiction and you irrevocably submit to the jurisdiction of such courts or forum. Any proceeding brought by you shall be exclusively before the courts in Gurugram, India

NO CLASS ACTIONS

UNLESS OTHERWISE PROHIBITED BY APPLICABLE LAW, YOU AGREE THAT YOU MAY BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.

MISCELLANEOUS

1. You understand that we will not be liable to you if we are prevented from, or delayed in, providing the Services due to acts, events, omissions, or accidents beyond our reasonable control ("Unavoidable Events"). Where an Unavoidable Event occurs, we will attempt to recommence the provision of the Services as soon as reasonably practicable.
2. We may assign any or all of our rights and obligations to any person or affiliate entity at any time. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from the Terms and does not affect the validity and enforceability of any remaining provisions.
3. You acknowledge that there is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Services.

CONTACT

If you require further information or have any inquiries or concerns regarding the Terms, please do not hesitate to contact us in writing at:

Email: hi@helloparalegal.com